How-to articles

• What is a schedule?

• Building the schedule

  • How to review and edit the schedule

  • Schedule stages summary and management

  • Why some orders are unscheduled

  • How to move orders across depots and trips

  • How to match orders to trips with flags

  • How to finalise trips

• Executing the schedule

  • Events and GPS tracking

  • How to find an order and its ETA

  • How to review the timeline and understand how the trip was executed

• Orders

  • What is an order

  • What are the types of order visits

  • How to create orders

  • How to edit or cancel an order

  • How to prioritise orders

  • How to set up sequence for visits within reservation

• Shifts

  • What is a shift

  • Introducing shift patterns

  • How to create a regular shift pattern

  • How to create temporary shift

  • How to create a day off

  • How to edit shifts

• Users and authentication

  • How to create user roles

  • How to create, edit, delete users

  • What authentication methods are supported by Satalia Delivery?

  • How to set up and manage single sign-on (SSO) integration

• Other setups

  • How to set up a depot

  • How to set up a vehicle and its speed profile

  • How to set up a driver

  • Understanding territory management

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